Sports
General Sport Betting Rules
- Why does my multi bet show green ticks throughout but I haven't been paid out as a winner?
- What happens to my bet if a player is injured during the match?
- What happens to my bet if a player I selected does not play any game time?
- Where are the Spread Betting markets?
- How does handicap betting work?
- Why do odds on Same Game Multi bets differ from normal multi bets?
AFL
NRL
- How do the NRL Player Performance markets work in my Five for $25 bet?
- I'm trying to multi the NRL premiership winner into another market but I am receiving an error - how can I place this bet?
- I placed a bet on a team to win both halves and they won in extra time, why has my bet been settled as a loss?
- The NRL match finished in a draw after Extra Time. How is my bet paid?
- I've placed an NRL match result bet and the match has gone to Golden Point, what happens to my bet?
Soccer
- In my soccer SGM, my player didn't start but got substituted on and got an assist - why is my player assist marked as void?
- I placed a soccer bet on the ‘Match Result’ market and my team won in extra time, why has my bet been settled as a loss?
- Is extra time included in my soccer bet?
- How does the soccer ‘Draw No Bet’ market vary from the ‘Match Result’ market?
- I placed an ‘Anytime Goalscorer’ soccer bet, and my player did not take the field. What happens to my bet?
- Are Same Game Multis available on soccer matches?
Golf
- What happens if a playoff determines the winner of a golf tournament?
- What happens if a player withdraws during a golf tournament?
- How are golf bets settled if a player is disqualified or misses the cut?
- Can I place golf bets after a round has started?
- What happens to my bet if a player is injured during a golf tournament?
- What happens to my golf group or match bet if a player misses a round?
Basketball
Cricket
- What happens to my cricket bet if the player I bet on doesn’t take part in the match?
- What happens to my bet on the Big Bash when there is a reduction in overs?
- I placed a bet on a cricket player market but it doesn't specify what innings it is for. Which innings does my bet apply to?
- Will my cricket bet be voided if the Test match finishes in a draw?
Tennis
MMA + UFC
- Can I bet on MMA or UFC if I am a South Australian resident?
- Can I request MMA or UFC markets to be added?
- If a UFC fight that I bet on is cancelled, do I get refunded?
- What happens if a UFC fighter pulls out before the fight starts?
- What happens if a UFC fight starts but ends early because of an injury?
- What if my UFC fighter wins by submission?
Baseball
- Will my 'Player to Reach Base' baseball bet be settled as a win if the player reaches first base via a walk?
- What happens if the baseball match I have bet on is suspended?
- Why has my Total Bases bet on today's baseball game been settled as a loss when my player scored a run?
- Why was my baseball bet settled as a loss when there were two matches played today?
- What happens to my baseball bet if the match goes into extra innings?
- I’ve placed a baseball bet on the Winning Margin – First 5 Innings market. What happens if the game is tied after five innings?
Boxing
- I placed a boxing bet on a fighter to win in a specific round, but it was settled as a loss. Why did that happen?
- What happens to my boxing bet if the fight is declared a No Contest?
- I placed a boxing bet on a fighter to win by KO/TKO. How can I tell if my bet has won?
- I bet on a fighter to win in the 8th round of an 8-round boxing fight, but my bet was settled as a loss. Why did that happen?
- I bet on a fighter to be knocked down, and he was knocked down in the 2nd round. Why was my boxing bet settled as a loss?
Live (In-Play) Betting
E-Sports
- Where is the e-Sports section?
- Can I bet on e-Sports if I am a South Australian resident?
- What happens to my e-Sports bet if a player or team withdraws or the event details are wrong?
- What happens if the number of maps or games on my e-Sports bet changes, or a map/game is not played?
- Does my e-Sports bet stand if my team surrenders, or if there are connectivity issues?
- What do you do if a player or team name is spelled wrong. Does that affect my e-Sports bet?
AFL Brownlow
- How do I place a Brownlow multi?
- Where is the Brownlow Multi Hub?
- How can I multi Brownlow markets with other types of markets?
- I placed a bet on the Brownlow and my bet won but I've received less than what the payout was meant to be?
- Can I place a Brownlow multi using two markets involving the same player?
- Can I place a Brownlow multi for multiple players to finish Top 3/5/20?
American Football
- How are my NFL bets settled if the game goes into overtime?
- What happens if the Super Bowl is postponed or rescheduled?
- My NFL bet was on a player to score a touchdown, but he didn’t play a snap. Will my bet stand?
- My NFL bet is on a player for “Anytime Touchdown Scorer.” The player only threw passing TDs. Why did I lose?
- My fixed odds NFL bet on the Quarterback for 'Anytime Touchdown Scorer' has been resulted as a loss, even though he threw 4 TD's, why?
- How are “Player Fantasy” bets settled during the Super Bowl?