Getting Started

Joining PointsBet

• How do I sign up to PointsBet?
• How do I download the PointsBet App on my Android device?
• How do I download the PointsBet App on my Apple device?

Verifying my Account

• How do I verify my account?
• Why do I need to verify my account?
• How do I know if my account is verified?
• What do I do if verification did not work over the phone?
• Know Your Customer - Source of Funds
• Contact our Verification Team

General

• What is PointsBet?
• Who can join PointsBet?
• What age do you need to be to use PointsBet?
• Is PointsBet available outside of Australia?
• How can I contact PointsBet customer support?
• What is PointsBet's phone number?

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