If you see a 'Turnover requirements' error message when attempting to withdraw, it means you haven’t yet bet through (turned over) your entire deposit. This is a compliance requirement for all bookmakers under Anti-Money Laundering (AML) regulations. To be able to withdraw your full account balance, please ensure that you have turned over your cash deposit in full.
If you’ve deposited funds but no longer wish to place bets, please contact our Customer Service team for assistance.
What does 'turned-over' deposits mean?