Following the expiry of your BetStop exclusion, you can apply for a new account, subject to review by our Compliance Team. To create your new account, head to the LOG IN section (note, not the sign up section) and enter your original email address and password. Follow the prompts as per the steps below to create a new PointsBet account. Please note that any new account will be opened at PointsBet’s sole discretion.
To log back in, follow these steps:
1) Log in to your old account.
Enter your email and password into the log-in section.
2) Click the CREATE NEW ACCOUNT button.
3) Enter your personal details to create a new account.
Having trouble verifying your details?
4) Enter your preferred time to speak to our Compliance Team over the phone.
5) Sit tight while we review your application.
Our Compliance Team will need up to 3 business days to complete their review. Once that’s done, please contact us during business hours, and we’ll guide you through the next steps. We appreciate your patience while we work through requests.