If you are seeing this error message when you try to withdraw, it is because you have not turned over (bet with) your deposited funds. In order to be able to withdraw, you need to bet with all of your deposited funds. This is a compliance requirement across all bookmakers due to Anti Money Laundering laws.
If you have made a deposit but you do not wish to bet with the funds anymore, please reach out to our customer service team for assistance.
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