If you can't cancel your withdrawal, it will be due to one of the following reasons:
- You have have un-selected the 'Allow me to cancel a pending withdrawal' option in your Responsible Gambling section. You can toggle this 'on' or 'off' but only when you do not have a pending withdrawal. If you have a pending withdrawal, you will not be able to update this until your withdrawal has been processed.
- You are a South Australian resident - unfortunately, you will not be able to cancel any of your withdrawals due to state legislation.
- Your withdrawal has already been processed by us - the funds will be on the way to your nominated bank already. You will receive your withdrawal within a few hours.