To temporarily close your PointsBet account, go to the My Account section via the profile tab (head and shoulders icon at the top right). In the Responsible Gambling section, scroll down to 'Close Account (PointsBet Only)' and click 'Close Account.' Enter your password and click 'Close Account' to complete the process.
Step by step...
Head to the My Account section of the PointsBet app/website which can be found within the profile tab (small head and shoulders icon at the top right of the screen).
Head to the 'Responsible Gambling' section within the 'My Account' section.
Scroll down to 'Close Account (PointsBet Only)' and click 'Close Account'.
Fill in your Password details and then click 'Close Account' to action the temporary closure.
Please note that Temporarily closed accounts CAN be re-opened. If you wish to self exclude your account, please look into our Self Exclusion or BetStop options.