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Articles in this section

  • Why am I getting a "Something went wrong, please try again" error when I try to log in?
  • Why am I getting an SU16 error code when I try to sign up?
  • Why am I getting an error code 999403 when I try to place a bet?
  • Technical assistance for PointsBet website errors
  • Technical assistance for PointsBet app errors
  1. PointsBet Australia
  2. My Account
  3. Technical Help

Why am I getting a "Something went wrong, please try again" error when I try to log in?

If you're getting this login error, please try the following known fixes:

  • Force close the app, jump back in
  • Switch from wifi to mobile data, or vice versa
  • Make sure you aren't running a VPN

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  • Why am I getting an SU16 error code when I try to sign up?
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