🗨️ Message us on Live Chat
Logged out?
Hit the red chat box in the bottom left corner of your screen.
In the PointsBet app or website, scroll down the page until you find the Live Chat feature as shown below.
Logged in?
Open the Profile tab in the top right corner of your screen, scroll down to the Contact & Support section, and select Live Chat.
Our messenger is available 24/7, including weekends and public holidays, so you can reach out whenever it suits you.
📞 Give us a ring
Call us on 13 72 38 (13 PBET) to speak with one of our friendly customer support agents. Our phone lines are available 24/7, including weekends and public holidays, for your convenience.
Concerned about long wait times? No need to worry - most calls are answered within 30 seconds.
✉️ Send us an email
You can send us an email at support@pointsbet.com, and we’ll usually get back to you within one hour - even on weekends and public holidays.