The Beast Mode promotion only applies to selected markets. To check if it was applied to your bet, go to your Pending or Settled bets and look for the "Beast Mode" badge. If the badge is present, your bet’s odds were boosted. If it's not, your market may not be eligible. You can confirm eligible markets by clicking the orange Beast Mode countdown button and reviewing the Terms and Conditions. For any issues, contact Customer Service via Live Chat by clicking the button at the bottom of the page.
More details:
Only selected markets are boosted by the Beast Mode promotion. To check to see if Beast Mode was applied to your bet, head to your Pending or Settled bets section and locate the bet.
Once you have located the bet, look to see if the 'Beast Mode' badge was applied onto the bet (see below)
If the Beast Mode badge has been applied to the bet ticket, that means that the odds of your bet have been boosted and Beast Mode was successfully applied. You can also see the change in odds listed in orange (see above example).
If the Beast mode badge is not there, this means that the market you bet on may not have been eligible for the Beast Mode promotion.
To check this, click the orange button with the Beast Mode countdown in the bottom left corner of your screen. Within the Terms and Conditions, under 'Promotion Details' you will be able to see which markets are eligible for Beast Mode.
If you do believe there has been an error, please feel free to contact our Customer Service team by clicking the Live Chat button below.