Bank Transfer deposits can take up to 24 hours to credit to your PointsBet account because our finance team need to wait for the funds to hit our banking system before we can credit them to your account. If you have used your account number as a reference, rest assured that we will have your deposit credited as soon as we can. If you have forgotten to use your PointsBet account number as a reference, we may not be able to credit the funds to your account until we can confirm the details.
If you have waited more than 24 hours and your deposit has not come through yet, please reach out to our customer service team for assistance.